Need help with Apuntao? Here you'll find answers to the most common questions and how to get in touch with us.
Contact
Have a question, a suggestion or a problem? Email us at listacompra@tindeka.com and we'll get back to you as soon as possible (usually within 24–48 hours).
Frequently asked questions
How do I create a group and invite my family?
Open the Group tab, share the invitation code or tap “Send invitation” to send the link via WhatsApp, email, etc. Whoever receives it joins your shared list.
How do I join an existing group?
If someone sent you an invitation link, open it with Apuntao installed and you'll join automatically. You can also enter the invitation code when signing up.
How do I scan a product?
Go to the Scan tab, grant camera permission and point at the barcode. If the product is recognised, you can add it to the list with one tap.
How do I see nutritional information?
Tap any product in the list to open its details: Nutri-Score, NOVA group, nutrition table per 100 g and allergens (data from Open Food Facts).
How do I organise the list by supermarket?
Assign each product to its supermarket and turn on “Group” in the List tab to see it sorted by store.
Which account can I sign in with?
You can sign in with Sign in with Apple, with Google, or with your email and password.
How do I delete my account and data?
In the app, under Profile → Delete my account and data. Deletion is immediate and irreversible. You can also do it from this page.
Privacy
See how we handle your data in our Privacy Policy.